Estrés laboral en profesionales de la atención primaria durante la pandemia de COVID-19: estudio de métodos mixtos / Occupational stress in primary care workers during the COVID-19 pandemic: mixed methods study / Estresse ocupacional em profissionais da atenção primária durante a pandemia da COVID-19: estudo de métodos mistos

Objetivo: analizar el riesgo de exposición al estrés laboral de los profesionales de la Atención Primaria de la Salud durante la pandemia de COVID-19 y la percepción que tienen sobre esa experiencia. Método: estudio de métodos mixtos del tipo explicativo secuencial, con 50 profesionales de la atención primaria. Se utilizaron cuestionarios sociodemográficos, clínicos y laborales, Job Stress Scale y entrevista semiestructurada. Los datos cuantitativos fueron sometidos a análisis estadístico descriptivo y analítico; los cualitativos, a Análisis de Contenido Temático. Resultados: el 66% de los profesionales estuvieron expuestos a estrés laboral. La profesión médica se asoció al trabajo de alta exigencia (p<0,001); los enfermeros, técnicos en enfermería, profesionales de odontología, al trabajo activo (p<0,001); los odontólogos, a menor exigencia psicológica (p<0,001). Los profesionales con más de dieciséis años de graduados presentaron mejores condiciones para lidiar con los estresores que aquellos con menos de cinco años (p<0,03). La integración de datos demostró que la pandemia repercutió en la vida, el trabajo e interfaces con los síntomas psicológicos. Conclusión: los profesionales trabajaron bajo altas exigencias psicológicas y alto riesgo de exposición al estrés durante la pandemia de COVID-19. El autocontrol y un alto apoyo social pueden contribuir a reducir estos riesgos, así como el tiempo de formación y la experiencia profesional.

Objective: to analyze the risk of exposure to occupational stress among primary healthcare professionals during the COVID-19 pandemic and their perception regarding their experience. Method: mixed-methods sequential explanatory study with 50 primary care professionals. Sociodemographic, clinical, and labor questionnaires, Job Stress Scale, and semi-structured interviews were used. Quantitative data were submitted to descriptive and analytical statistical analysis; qualitative data were submitted to Thematic Content Analysis. Results: 66% of professionals were exposed to occupational stress. Doctors were associated with highly demanding work (p<0.001); nurses, nursing technicians, and dental professionals with active work (p<0.001); and dentists with lower psychological demand (p<0.001). Professionals with more than sixteen years of experience had better conditions to deal with stressful factors, compared to those with less than five years (p<0.03). Data integration showed implications of the pandemic in life, work, and interfaces with psychological symptoms. Conclusion: professionals worked under high psychological demands and a high risk of exposure to stress during the COVID-19 pandemic. Self-control and high social support may contribute to reducing these risks, as well as professional training and experience.

Objetivo: analisar o risco de exposição ao estresse ocupacional em profissionais de saúde da Atenção Primária à Saúde durante a pandemia da COVID-19 e sua percepção sobre essa vivência. Método: estudo de métodos mistos do tipo explanatório sequencial, com 50 profissionais da atenção primária. Foram utilizados questionários sociodemográfico, clínico e laboral, Job Stress Scale e entrevista semiestruturada. Os dados quantitativos foram submetidos à análise estatística descritiva e analítica; os qualitativos, à Análise Temática de Conteúdo. Resultados: 66% dos profissionais apresentaram exposição ao estresse ocupacional. A profissão médica associou-se ao trabalho de alta exigência (p<0,001); enfermeiros, técnicos em Enfermagem, profissionais da Odontologia, ao trabalho ativo (p<0,001); dentistas, a menor demanda psicológica (p<0,001). Profissionais com mais de dezesseis anos de formados apresentaram melhores condições para lidar com fatores estressantes, comparados aos com menos de cinco anos (p<0,03). A integração dos dados evidenciou implicações da pandemia na vida, no trabalho e interfaces com os sintomas psicológicos. Conclusão: os profissionais trabalharam sob altas demandas psicológicas e elevado risco de exposição ao estresse durante a pandemia pela COVID-19. Autocontrole e elevado apoio social podem contribuir para redução desses riscos, assim como tempo de formação e experiência profissional.

The influencing factors of functional somatic discomfort in clinical nurses / 中华劳动卫生职业病杂志

Objective: To investigate the functional somatic discomfort status, and to analyze the effect of job stress, hostile attribution bias and ego depletion on functional somatic discomfort in clinical nurses. Methods: In May 2019, 10 cities in Henan Province and Fujian Province were randomly selected as sampling cities. Using the stratified cluster sampling method, nurses of clinical nursing posts in 22 third class hospitals and 23 second class hospitals were selected as the research objects. The general information, job stress, hostile attribution bias, ego depletion and functional somatic discomfort of clinical nurses were investigated by self-designed general information questionnaire, Perceived Stress Scale, Social Information Processing-attribution Bias Questionnaire, Self-regulatory Fatigue Scale, Patient Health Questionnaire-15. 1200 clinical nurses included, and a total of 1159 valid questionnaires were collected, the effective rate of questionnaire collection was 96.6%. The t test was used to compare the difference of the functional somatic discomfort scores of clinical nurses with different demographic characteristicst. The influence of job stress, hostile attribution bias and ego depletion on functional somatic discomfort of clinical nurses were analyzed with Bootstrap. Results: The functional somatic discomfort score of clinical nurses was (8.95±4.38), of which 859 (74.12%) had functional somatic discomfort symptom. The functional somatic discomfort score of clinical nurses aged 36-50 years old was higher than that of 19-35 years old, the functional somatic discomfort score of clinical nurses with service age ≥5 years was higher than that of <5 years, the functional somatic discomfort score of non-permanent clinical nurses was higher than that of permanent clinical nurses, the functional somatic discomfort score of clinical nurses in tertiary hospitals was higher than that of secondary hospitals, the functional somatic discomfort score of clinical nurses in surgical departments were higher than those in non-surgical departments, and the differences were statistically significant (P<0.05). Job stress affected functional somatic discomfort through the single mediating role of hostile attribution bias, the single mediating role of ego depletion, and the chain mediating role of hostile attribution bias and ego depletion (β=0.17, 95%CI: 0.10-0.20; β=0.16, 95%CI: 0.10-0.20; β=0.07, 95%CI: 0.03-0.10; P<0.05) . Conclusion: The functional somatic discomfort symptoms of clinical nurses are significant and varied among different age, working age, employment form, hospital grade and department groups. They are affected by work stress directly and through the separate mediating effect of hostile attribution bias and ego depletion, and the chain mediating effect of hostile attribution bias and ego depletion.

Analysis of work stress and its influencing factors among nursing staff in Tianjin City / 中华劳动卫生职业病杂志

Objective: To explore the current situation of work stress among nursing staff in Tianjin City and analyze its influencing factors. Methods: From August to October 2020, 26002 nursing staff from tertiary hospitals, secondary public hospitals, secondary private hospitals, primary hospitals, and other medical institutions in Tianjin City were selected as objects, and their general situation and working stress situation were surveyed by the general information questionnaire and the Nurse's Work Stressor Scale. Single factor analysis and multiple linear regression analysis were used to explore the influencing factors of work stress among nursing staff. Results: The average age of 26002 nursing staff was (33.86±8.28) years old, and the average working years were (11.84±9.12) years. There were 24874 women (95.66%) and 1128 men (4.34%). The total score of work stress was (79.82±21.69), and the average score of workload and time allocation dimension was the highest (2.55±0.79). The results of multiple linear regression analysis showed that marital status (β=-0.015, P=0.014), employment form as contract system (β=0.022, P=0.001), post as clinical nursing (β=0.048, P<0.001), education level (β=0.024, P<0.001), age (β=0.050, P<0.001), working years (β=0.075, P<0.001), and professional title (β=0.036, P<0.001) were the influencing factors of work stress, which explained 22.8% of the total variation in work stress of nursing staff (F=24.25, P<0.001) . Conclusion: The work stress among nursing staff in Tianjin City is high, the corresponding departments and nursing managers should adopt scientific management methods to reduce the workload of nursing staff according to the influencing factors of work stress, so as to create a good atmosphere for further promoting the healthy development of nursing career and nursing industry in the new era.

Estresse ocupacional em nutricionistas atuantes na área de alimentação coletiva / Occupational stress in nutritionists working in the área of colletctive food / Estrés laboral em nutricionistas que trabajan em el área de alimentación colectiva

Objetivo: identificar o nível de estresse ocupacional de nutricionistas atuantes na alimentação coletiva. Método: estudo transversal e quantitativo realizado com nutricionistas da área de alimentação coletiva, de ambos os sexos. Os dados foram obtidos por meio da aplicação de questionário online, auto preenchido pelo voluntário. Resultados: verificou-se nível moderado e alto de estresse nos nutricionistas estudados. Esses resultados são preocupantes, sendo necessário ações aliadas a programas de prevenção. Os principais estressores são: deficiência nos treinamentos e pouca perspectiva de crescimento na carreira. A variável estresse apresentou associação estatística com as variáveis filhos (p=0,0152) e renda mensal (p=0,0387). Conclusão: torna-se fundamental consolidar ações de intervenções visando prevenir e minimizar tal resultado, por meio de ações de orientação no processo de formação ao ingressar na organização bem como no desenvolvimento de habilidades de enfrentamento.

Objective: to identify the level of occupational stress of nutritionists working in collective feeding. Method: cross-sectional and quantitative study carried out with nutritionists in the área of collective feeding, of both sex. Data were obtained through the application of an online questionnaire, self-completed by the volunteer. Results: moderate and high levels of stress were found in the nutritionists studied. These results are worrying, requiring actions combined with prevention programs. The main stressors are: deficiency in training and little prospecto f career growth. The stress variable showed a statistical association with the child variables (p=0.0152) and monthly income (p=0.0387). Conclusion: it becomes essential to consolidate intervention actions aimed at preventing and minimizing this result, through guidance actions in the training process when joining the organization as well as in the development of coping skills.

Objetivo: identificar el nivel de estrés laboral de nutricionistas que trabajan en alimentación colectiva. Método: estudio transversal y cuantitativo realizado con nutricionistas del área de alimentación colectiva, de ambos sexos. Los datos se obtuvieron mediante la aplicación de un cuestionario em línea, autocompletado por el voluntario. Resultados: se encontraron niveles moderados y altos de estrés em los nutricionistas estudiados. Estos resultados son preocupantes, requiriendo acciones combinadas con programas de prevención. Los principales factores de estrés son: deficiencia em la formación y pocas perspectivas de crecimiento profesional. La variable estrés mostro asociación estadística com las variables hijo (p=0,0152) e ingresso mensual (p=0,0387). Conclusión: se hace imprescindible consolidar acciones de intervención encaminadas a prevenir y minimizar este resultado, a través de acciones de orientación en el proceso de formación al ingresso a la organización así como em el desarrollo de habilidades de afrontamiento.

Burnout Syndrome in Nursing Professionals in COVID -19 Intensive Care / Síndrome de Burnout em Profissionais de Enfermagem na Terapia Intensiva de COVID-19 / Síndrome de Burnout en Profesionales de enfermería en Terapia Intensiva de COVID-19

Abstract The COVID-19 pandemic evidenced a scenario of increased demands on health professionals that can lead to professional burnout. This study aimed to investigate Burnout Syndrome (BS) and associated factors in nursing professionals working in intensive care units (ICU) of the public service during the COVID-19 pandemic. 157 professionals were evaluated regarding sociodemographic, occupational and working conditions variables, and the Maslach Burnout Inventory (MBI) was used. The prevalence of BS was 45.2%, with some professionals suffering from more than one factor of the syndrome: emotional exhaustion (28.7%), depersonalization (3.8%) and low professional fulfillment (24.8%). Logistic regression analysis in the final model showed that female gender, not having children, statutory bond, professionals who had COVID-19 and declared wanting to leave the ICU environment had a higher risk of BS. The results showed BS in nursing professionals and that new risk factors were added with the advent of the pandemic.

Resumo A pandemia de COVID-19 evidenciou um cenário de acréscimo de demandas aos profissionais de saúde que pode levar ao esgotamento profissional. Este estudo teve como objetivo investigar a Síndrome de Burnout (SB) e fatores associados em profissionais de enfermagem nas unidades de terapia intensiva (UTI) durante a pandemia de COVID-19. Foram avaliados 157 profissionais em relação às variáveis sociodemográficas, ocupacionais e condições de trabalho, e o Maslach Burnout Inventory (MBI) foi utilizado. A prevalência da SB foi de 45,2%, com alguns profissionais em mais de um fator da síndrome: exaustão emocional (28,7%), despersonalização (3,8%) e baixa realização profissional (24,8%). Análise de regressão logística no modelo final mostrou que o gênero feminino, não ter filhos, vínculo estatutário, profissionais que tiveram COVID-19 e que declararam querer sair do ambiente de UTI tiveram maior risco de presença da SB. Os resultados evidenciaram SB nos profissionais de enfermagem e que novos fatores de risco foram acrescidos com o advento da pandemia.

Resumen La pandemia de la COVID-19 evidenció un escenario de mayores exigencias a los profesionales de la salud que puede derivar en desgaste profesional. Este estudio tuvo como objetivo investigar el Síndrome de Burnout (BS) y factores asociados en los profesionales de enfermería en las unidades de cuidados intensivos (UCI) durante la pandemia. Los 157 profesionales fueron evaluados con relación a las variables sociodemográficas, ocupacionales y condiciones de trabajo, y se utilizó el Maslach Burnout Inventory (MBI). La prevalencia de SB fue del 45,2%, con algunos profesionales que sufren de más de un factor del síndrome: agotamiento emocional (28,7%), despersonalización (3,8%) y baja realización profesional (24,8%). El análisis de regresión logística mostró que el sexo femenino, no tener hijos, la relación laboral reglamentaria, los profesionales que contrajeron COVID-19 y que declararon querer salir del entorno de la UCI tuvieron un mayor riesgo de presencia de SB. Los resultados mostraron SB en profesionales de enfermería y que se agregaron nuevos factores de riesgo con el advenimiento de la pandemia.

Effectiveness of auriculotherapy on stress reduction in health workers: a controlled randomized clinical trial / Efetividade da auriculoterapia na redução de estresse em trabalhadores de saúde: ensaio clínico controlado randomizado / Efectividad de la auriculoterapia para la reducción del estrés de trabajadores de la salud: ensayo clínico controlado aleatorizado

Abstract Objective: to assess the effectiveness of auriculotherapy in reducing occupational stress among Family Health Strategy workers during the COVID-19 pandemic. Method: a controlled randomized clinical trial divided into two groups, namely: auriculotherapy for stress group and placebo group. The Shapiro-Wilk test was used to assess data normality. The ANOVA test for repeated measures and the Tukey post-hoc test were applied to the group with normal samples. In turn, the Friedman and Durbin-Conover tests were employed in the group with non-normal distribution. Cohen's d index was calculated for the therapy effect size. A 95% significance level and p<0.05 were considered. Results: the auriculotherapy group presented 16.3% and 23.7% reductions in occupational stress after the third and sixth auriculotherapy sessions, with Cohen's d indices of 1.12 (large effect) and 1.82 (very large effect), respectively. Conclusion: auriculotherapy proved to be effective in reducing occupational stress among Family Health Strategy workers during the COVID-19 pandemic. It is suggested that new studies are developed both during and after the pandemic in order to improve health workers' Quality of Life. ReBEC registration: RBR - 38hjyt3.

Resumo Objetivo: avaliar a efetividade da auriculoterapia na redução do estresse ocupacional em trabalhadores de saúde da Estratégia de Saúde da Família durante a pandemia da COVID-19. Método: ensaio clínico controlado randomizado em dois grupos: grupo auriculoterapia para o estresse e grupo placebo. Foi utilizado o teste de Shapiro-Wilk para avaliar a normalidade dos dados. O teste ANOVA de medidas repetidas e o teste post-hoc Tukey foram aplicados para o grupo com amostras normais. Já o teste de Friedman e de Durbin-Conover foram utilizados no grupo com distribuição não normal. Para o tamanho do efeito da terapia, foi calculado o índice d de Cohen. Considerou-se o nível de significância de 95% e valor p<0,05. Resultados: o grupo auriculoterapia apresentou redução do estresse ocupacional de 16,3 e 23,7% após a terceira e sexta sessões de auriculoterapia, com índices d de Cohen de 1,12 (grande efeito) e 1,82 (efeito muito grande), respectivamente. Conclusão: a auriculoterapia mostrou-se efetiva na redução do estresse ocupacional em trabalhadores de saúde da Estratégia Saúde da Família durante a pandemia da COVID-19. Sugere-se que novos estudos sejam desenvolvidos durante e após a pandemia de maneira a melhorar a qualidade de vida dos trabalhadores de saúde. Registro ReBEC: RBR - 38hjyt3.

Resumen Objetivo: evaluar la efectividad de la auriculoterapia para la reducción del estrés laboral en trabajadores de salud de la Estrategia Salud de la Familia durante la pandemia de COVID-19. Método: ensayo clínico controlado aleatorizado en dos grupos: grupo auriculoterapia para el estrés y grupo placebo. Se utilizó la prueba de Shapiro-Wilk para evaluar la normalidad de los datos. Al grupo con muestras normales se les aplicó la prueba ANOVA de medidas repetidas y la prueba post-hoc de Tukey. Se utilizaron las pruebas de Friedman y Durbin-Conover en el grupo con distribución no normal. Para el tamaño del efecto de la terapia se calculó el índice d de Cohen. Se consideró un nivel de significación del 95% y un valor de p <0,05. Resultados: el grupo auriculoterapia mostró una reducción del estrés laboral de 16,3 y 23,7% después de la tercera y sexta sesión de auriculoterapia, con índices d de Cohen de 1,12 (efecto grande) y 1,82 (efecto muy grande), respectivamente. Conclusión: la auriculoterapia demostró ser eficaz para la reducción del estrés laboral en trabajadores de la salud de la Estrategia Salud de la Familia durante la pandemia de COVID-19. Se sugiere desarrollar nuevos estudios durante y después de la pandemia con el fin de mejorar la calidad de vida de los trabajadores de la salud. Registro ReBEC: RBR - 38hjyt3.

The influence of subjective comfort of working environment on occupational stress of railway station workers / 中华劳动卫生职业病杂志

Objective: To explore the influential factors of job stress suffered by workers in railway stations, the level of job stress of were measured and subjective comfort of employees targeting to working environment were reported. Methods: In March 2019, a cluster sampling study was designed to collect the personal characteristics, job characteristics and subjective comfort degree of working environment of 432 employees in Chongqing railway stations. Meanwhile, job stress was assessed using the effort-reward imbalance scale. Chi-square test was used to compare the difference of occupational stress detection rate among different stratified factors such as occupational characteristics. Logistic regression was applied to analyze the influential factors of occupational stress. Results: The detection rate of job stress of workers in the railway stations was 31.02% (134/432) . The detection rate of job stress was higher among the divorced workers in railway stations, those earning less than 5, 000 yuan per month, those with 10-20 years' length of service, those who worked as a conductor and other workers including baggageman, station master on duty and assistant engineer (χ(2)=9.61, 14.76, 23.28, 11.06, P=0.008, 0.002, 0.000, 0.011) . The detection rate of job stress was higher among those whose working environment subjective feelings were uncomfortable, the differences were statistically significant (P<0.001) . The results showed that the occupational stress of the staff in the railway stations was influenced by their subjective feeling of air quality, noise and Space Layout (P<0.05) . The risk factors of occupational stress were air quality, noise and uncomfortable space layout (OR=0.571, 0.068, 0.441, P=0.051, 0.054, 0.007) . Conductor, other (Bellboy, Duty Station Master, assistant engineer) were the risk factors of occupational stress (OR=1.884, 2.703, P=0.065, 0.019) . The employees of station A and station B were the risk factors of occupational stress (OR=4.681, 1.811, P=0.002, 0.067) . Conclusion: The higher detection rate of job stress of workers in the railway stations is correlated with the subjective comfort degree of the working environment of the workers.

The effect of occupational stress on anxiety of nursing staff in a third-grade general hospital and mediating effect of job burnout / 中华劳动卫生职业病杂志

Objective: To explore the mediating effect of job burnout of nursing staff in clinical departments on occupational stress and anxiety, and to provide scientific basis for the formulation of intervention measures to relieve anxiety. Methods: From November 2020 to January 2021, a cross-sectional survey was conducted to investigate the basic situation, occupational stress, job burnout and anxiety of 653 nursing staff in a third class A general hospital in Hebei Province. Spearman rank correlation was used to analyze the relationship between occupational stress, job burnout and anxiety, stepwise regression and mediating effect model were used to verify the mediating effect of job burnout on the relationship between occupational stress and anxiety. Results: 551 valid questionnaires were collected with effective recovery of 84.38%. The incidence of high occupational stress was 68.06% (375/551) , the incidence of job burnout was 63.70% (351/551) [high, moderate and moderate were 11.07% (61/551) and 52.63% (290/551) respectively], and the incidence of anxiety was 55.72% (307/551) [mild, moderate and severe were 38.11% (210/551) , 8.53% (47/551) and 9.08% (50/551) respectively]. Occupational stress was positively correlated with job burnout and anxiety (r=0.545, 0.479) , and job burnout was positively correlated with anxiety (r=0.542, P<0.05) . The mediating effect analysis showed that occupational stress had a statistically significant effect on anxiety (c=0.509, P<0.001) , and the mediating effect of job burnout on the relationship between occupational stress and anxiety accounted for 44.99% of the total effect. Conclusion: The anxiety level of the nursing staff in this third-class A general hospital was relatively high. Job burnout has a mediating effect between occupational stress and anxiety, and anxiety of nursing staff can be alleviated by reducing occupational stress or job burnout.

Estresse ocupacional e engajamento no trabalho entre policiais militares / Occupational stress and work engagement among military police officers

Resumo Este artigo investiga os níveis de estresse ocupacional e engajamento no trabalho entre policiais militares. Estudo transversal, descritivo e analítico, com 268 policiais do 3º Batalhão de Polícia Militar do estado do Paraná. Observou-se níveis importantes de estresse ocupacional em 125 (46,7%) policiais. Os principais estressores foram: falta de perspectivas de crescimento na carreira (3,7; ±1,3); deficiência nos treinamentos (3,4; ±1,2); presença de discriminação/favoritismo no ambiente de trabalho (3,1; ±1,4); longas jornadas de trabalho (3,0; ±1,4); forma de distribuição das tarefas (2,7; ±1,1); tipo de controle (2,7; ±1,1); deficiência na divulgação de informações sobre decisões organizacionais (2,7; ±1,2); baixa valorização (2,7;±1,2). Os níveis de engajamento no trabalho variaram de 3,8 [médio] a 4,1 [alto]. A correlação entre estresse ocupacional e engajamento no trabalho foi baixa para as dimensões 'Absorção' (r: -0,284; p<0,001) e 'Escore geral' (r: -0,393; p<0,001) e moderada para as dimensões 'Vigor' (r: -0,422; p<0,001) e 'Dedicação' (r: -0,414; p<0,001). Concluiu-se que há um importante número de policiais com estresse ocupacional que, no entanto, apresentam bons níveis de engajamento no trabalho e mostram-se entusiasmados, inspirados e orgulhosos com o seu trabalho.

Abstract This paper investigates the levels of occupational stress and work engagement among military police officers. This cross-sectional, descriptive, and analytical study was conducted with 268 police officers from the 3rd Military Police Battalion of Paraná state. We observed significant levels of occupational stress in 125 (46.7%) police officers. The main stressors were lack of career growth prospects (3.7; ±1.3); inadequate training (3.4; ±1.2); discrimination/favoritism in the work environment (3.1; ±1.4); long working hours (3.0; ±1.4); distribution of tasks (2.7; ±1.1); control type (2.7; ±1.1); gaps in disclosing information about organizational decisions (2.7; ±1.2); low valuation (2.7; ±1.2). Levels of work engagement ranged from 3.8 [medium] to 4.1 [high]. The correlation between occupational stress and work engagement was low for the dimensions of Absorption (r: -.284; p<0.001) and Overall Score (r: -0.393; p<0.001) and moderate for the dimensions Vigor (r: -0.422; p<0.001) and Dedication (r: -0.414; p<0.001). We concluded that an important number of police officers had shown occupational stress. However, they displayed good levels of work engagement and are enthusiastic, inspired, and proud of their work.

Prevalencia de síndrome de burnout en anestesiología y cirugía ortopédica en un centro en Chile / Burnout prevalence in anesthesiology and orthopedic surgery in a center in Chile

Resumen Objetivo: Evaluar el agotamiento emocional o cansancio emocional, realización personal y despersonalización en el quehacer de los médicos del Servicio de Traumatología y Pabellón Central del Hospital Hernán Henríquez Aravena (HHHA) y Departamento de Cirugía de la Universidad de La Frontera, Temuco, Chile. Materiales y Método: Corte transversal. 48 sujetos: 10 residentes de traumatología y 8 de anestesiología, 12 anestesiólogos y 18 traumatólogos académicos asistenciales. Se aplicó bajo consentimiento informado: Inventario de Maslash (MBI). Análisis: tendencia central, porcentaje, así como t de student y coeficientes de alfa de Cronbach. Resultados: La prevalencia global del síndrome de burnout es 97%, por dimensiones, cansancio emocional mostró una prevalencia del 100%; baja realización personal en el trabajo 100% y despersonalización 91,6%. Para traumatología: cansancio emocional mostró prevalencia 100%; baja realización personal en el trabajo 100%, y despersonalización 82%. Para anestesiología: cansancio emocional mostró prevalencia 75%; baja realización personal en el trabajo 30% y despersonalización 30%. Existen diferencias significativas en cansancio emocional siendo mayor en género femenino y en quienes duermen menos de 7 h. El coeficiente de alpha de Cronbach del MBI fue de 0,7. Conclusión: Tanto residentes como académicos asistenciales de traumatología y anestesiología mostraron un elevado cansancio emocional que coexiste con una baja realización personal en el trabajo y alta despersonalización. En Chile, las políticas de protección están principalmente enfocadas en la Seguridad y Salud Ocupacional con la gestión de los riesgos, pero no se observan políticas de protección al estrés y salud mental que involucren contención y apoyo a la labor terapéutica de los profesionales de la medicina.

Aim: To assess levels of burnout, including emotional exhaustion, personal accomplishment and depersonalization, in the daily work of academic doctors in the Orthopedic Surgery Service and Central Surgery Service of the Hospital Hernán Henríquez Aravena (HHHA) and Surgery Department in the Universidad de La Frontera, Temuco, Chile. Materials and Method: Cross-sectional study. 48 subjects participated: 10 residents in orthopedic surgery, 8 residents in anesthesiology, 12 academic anesthesiologists and 18 academic orthopedic surgeons. Instruments applied under informed consent: Maslach Burnout Inventory (MBI). Analysis: Measures of central tendency and percentage, independent sample t-tests. Cronbach's alpha coefficients of the MBI. Results: The overall prevalence of burnout syndrome is 97%, whereas by dimensions, emotional exhaustion showed a prevalence of 100%, low personal accomplishment at work 100% and depersonalization 91.6%. For orthopedic surgery by dimensions: emotional exhaustion showed a prevalence of 100%, low personal accomplishment at work 100% and depersonalization 82%. For anesthesiology: emotional exhaustion showed a prevalence of 75%, low personal accomplishment at work 30% and depersonalization 30%. Only gender and hours of sleep showed significant differences in emotional exhaustion, with higher scores for women and those who slept less than 7 hours. 0.7 Cronbach's alpha of the MBI. Conclusión: There is excessive emotional fatigue, low job felt accomplishment and depersonalization in orthopedic surgery residents and academic. In anesthesiology, emotional high exhaustion coexists with low personal accomplishment values and depersonalization high. In Chile, protection policies are mainly focused on Occupational Safety and Health with risk management, but there are no stress protection and mental health policies involving containment and support for the therapeutic work of medical professionals.

Estrés laboral y dinámica familiar en el personal de enfermería / Occupational Stress and Family Dynamics in the Nursing Personnel

Introducción: El profesional de enfermería se encuentra expuesto a situaciones emocionalmente fuertes, ya que a diario toman decisiones vitales para para salvar vidas y enfrentan la muerte. Estas tensiones pueden generar estrés, el cual no solo afecta la productividad o desempeño en su trabajo, sino que influyen en la salud física, mental y emocional, lo cual perturba incluso las relaciones con los miembros de su familia. Objetivo: Determinar la relación existente entre la dinámica familiar y el estrés laboral que presentan las enfermeras que laboran en del Hospital Regional de la Policía Nacional del Perú Julio Pinto Manrique, Arequipa, Perú. Métodos: Estudio descriptivo, transversal y correlacional. Población de 72 enfermeras activas, del Hospital Regional de la Policía Nacional del Perú Julio Pinto Manrique. La muestra estuvo conformada por 50 enfermeras, quienes consintieron participar en el estudio y no se encontraban de licencia. Fueron aplicados dos cuestionarios: uno para estimar el grado de estrés conocido como Escala de Estrés de la vida profesional de 22 ítems, y otro para valorar la Dinámica Familiar de 18 ítems. Los datos fueron procesados por estadística descriptiva y para el análisis inferencial se aplicó la prueba Chi cuadrado de Pearson (X 2) con un nivel de significancia del 5 por ciento. Resultados: Presentó nivel de estrés leve el 70 por ciento de las enfermeras y la dinámica familiar fue valorada como aceptable y satisfactoria en el 38 y 30 por ciento, respectivamente. Las enfermeras que presentaron niveles de estrés entre moderado y alto, reflejaron dinámicas familiares insatisfactorias. Conclusiones: El personal de enfermería del Hospital Regional de la Policía Nacional del Perú Julio Pinto Manrique; presentó bajo nivel de estrés, el cual deriva de las actividades propias de la profesión. La asociación de estrés con la dinámica familiar no fue significativa, muy probablemente debida al número de muestra(AU)

Introduction: Nursing professionals are exposed to emotionally strong situations, since they make vital decisions day by day, in order to save lives and face death. These tensions can generate stress, which not only affects productivity or performance at work, but also affects their physical, mental and emotional health, which even disturbs their relationships with their family members. Objective: To determine the relationship between family dynamics and occupational stress presented by nurses who work at Julio Pinto Manrique Regional Hospital of the National Police of Peru, in Arequipa. Methods: Descriptive, cross-sectional and correlational study carried out with a population of 72 active nurses from Julio Pinto Manrique Regional Hospital of the National Police of Peru. The sample consisted of fifty nurses, who consented to participate in the study and were not out of work. Two questionnaires were applied: one for estimating the degree of stress, known as Professional Life Stress Scale and made up of 22 items; and another for assessing family dynamics, made up of eighteen items. The data were processed using descriptive statistics, while Pearson's chi-square test (X2) was applied for inferential analysis, with a significance level of 5 percent. Results: 70 percent of the nurses presented a mild stress level, while family dynamics was assessed as acceptable and satisfactory in 38 percent and 30 percent, respectively. The nurses who presented moderate-to-high stress levels showed unsatisfactory family dynamics. Conclusions: The nursing personnel of Julio Pinto Manrique Regional Hospital of the National Police of Peru presented a low level of stress, which derives from professional practice itself. The association of stress with family dynamics was not significant, most likely due to the number of samples(AU)

Experience of 2003 SARS has a negative psychological impact on healthcare workers in the COVID-19 pandemic: a cross-sectional study

ABSTRACT BACKGROUND: The COVID-19 pandemic has instilled fear and stress among healthcare workers. OBJECTIVES: The aim of this study was to assess work stress and associated factors among healthcare workers during the COVID-19 outbreak and to evaluate whether prior experience of treating severe acute respiratory syndrome (SARS) had a positive or negative influence on healthcare workers' stress levels during the COVID-19 pandemic. DESIGN AND SETTING: Cross-sectional survey in a tertiary hospital in Kaohsiung City, in southern Taiwan. METHODS: The survey was conducted using an online self-administered questionnaire to measure the stress levels among healthcare workers from March 20 to April 20, 2020. The stress scales were divided into four subscales: worry of social isolation; discomfort caused by the protective equipment; difficulties and anxiety regarding infection control; and workload of caring for patients. RESULTS: The total stress scores were significantly higher among healthcare workers who were aged 41 or above, female, married, parents and nurses. Those with experience of treating SARS reported having significantly higher stress scores on the subscale measuring the discomfort caused by protective equipment and the workload of caring for patients. During the COVID-19 outbreak, frontline healthcare workers with experience of treating SARS indicated having higher stress levels regarding the workload of caring for patients than did non-frontline healthcare workers with no experience of treating SARS. CONCLUSIONS: Work experience from dealing with the 2003 SARS virus may have had a negative psychological impact on healthcare workers amidst the COVID-19 outbreak.

Frequency of acute stress disorder in health care workers of a tertiary level pediatric hospital during the National Safe Distance Strategy for COVID-19 prevention / Frecuencia de trastorno por estrés agudo en el personal de salud de un hospital pediátrico de tercer nivel durante la Jornada Nacional de Sana Distancia para la prevención de la COVID-19

Abstract Background: Acute stress disorder (ASD) is one of the most frequent mental illnesses occurring during sanitary emergencies. This study aimed to estimate the frequency of ASD in health care workers of a tertiary level pediatric hospital during the coronavirus disease (COVID-19) pandemic. Methods: We conducted a cross-sectional study in which health care workers completed a virtual questionnaire, including sociodemographic information and the ASD scale. Results: We analyzed 206 questionnaires. The population was divided into three groups: attending physicians, medical residents, and nursing personnel. The frequency of health care workers who showed at least nine symptoms of ASD was 88.8%. No significant differences were found between the studied groups. Conclusions: ASD is a frequent condition in health care workers in the context of the COVID-19 pandemic. We need to investigate further and assess risk and protective factors for developing this and other psychopathologies in this population.

Resumen Introducción: El trastorno por estrés agudo es una de las enfermedades mentales más frecuentemente manifestadas en emergencias sanitarias. El objetivo de este estudio fue conocer la frecuencia con la que se presentó el trastorno por estrés agudo en el personal de salud de un hospital pediátrico de tercer nivel durante la epidemia de COVID-19. Método: Se realizó un estudio transversal en el que trabajadores de la salud contestaron un cuestionario virtual que incluyó datos sociodemográficos y la Escala de Trastorno por Estrés Agudo. Resultados: Se analizaron 206 encuestas. La población se dividió en tres grupos: médicos adscritos, residentes y personal de enfermería. El 88.8% de los trabajadores de la salud reportaron más de nueve síntomas de trastorno por estrés agudo. No se encontraron diferencias significativas entre los grupos de estudio. Conclusiones: Los síntomas del trastorno por estrés agudo son frecuentes en los trabajadores de la salud en el contexto de la COVID-19. Es necesario investigar acerca de los factores de riesgo y protectores asociados al desarrollo de esta y otras psicopatologías en dicha población.

Efecto de los factores de riesgo psicosociales relacionados al trabajo en el desarrollo de enfermedades cardiovasculares / The impact of work-related psychosocial risk factors on the development of cardiovascular diseases

Durante los últimos años, las enfermedades cardiovasculares (en adelante ECVs) en Chile se han situado como la primera causa de muerte y discapacidad. Frente a esta situación, el Ministerio de Salud ha generado programas de control de los factores de riesgo comunes para el desarrollo de enfermedades cardiovasculares. Sin embargo, no se ha considerado los factores de riesgo psicosociales relacionados con el trabajo, los que según la tendencia internacional se han validado como parte de los factores causantes de enfermedades cardiovasculares. Este documento tiene por objetivo evidenciar la importancia que tienen los factores de riesgos psicosociales laborales (en adelante FRPSL) para el desarrollo de ECVs, reflexionando sobre la experiencia en otros países y comparando esas realidades con la mirada actual en el control de las enfermedades cardiovasculares en Chile. Las experiencias revisadas validan a los factores de riesgo comunes como los principales para el desarrollo de enfermedades cardiovasculares, pero avalan que los factores de riesgo psicosociales de origen laboral mantienen una relación tanto directa como indirecta con el desarrollo y/o agravamiento de estas patologías, pese a que en Chile esto aún no se reconozca en términos legales. (AU)

In Chile, in recent years, cardiovascular diseases (hereinafter CVD) have been the leading cause of death and disability. Faced with this situation, the Ministry of Health has developed programs to control the common risk factors for the development of cardiovascular diseases, however, the work-related psychosocial risk factors have not been considered, which according to the international trend, have been validated as part of the causative factors of cardiovascular diseases.This study aims to highlight the importance of work-related psychosocial risk factors (hereinaf-ter PWF) for the development of CVD, reflecting on the experience in other countries, com-paring these realities with the current perspective in the control of cardiovascular diseases in Chile.The evidence confirms common risk factors as the key to the development of cardiovascular diseases. However, it guarantees that work-related psychosocial risk factors maintaining a relationship both directly and indirectly with the manifestation of these diseases, in despite of this is not recognized legally in Chile yet. (AU)

Estresse da equipe de enfermagem em cuidados paliativos no enfrentamento da COVID-19 / Estrés del equipo de enfermería de cuidados paliativos en el enfrentamiento a la COVID-19 / Stress in palliative care nursing staff while coping with COVID-19

Resumo Objetivo Identificar a prevalência do estresse ocupacional dos profissionais de enfermagem que atuam em cuidados paliativos, durante a pandemia pelo SARS-CoV-2 e fatores sociodemográficos e ocupacionais associados. Métodos Trata-se de um estudo transversal, de abordagem quantitativa, realizado em uma unidade de atendimento a pacientes em cuidados paliativos oncológicos exclusivos, de um hospital oncológico público de referência nacional. A coleta de dados foi realizada entre os meses de abril e maio de 2020, utilizando dois instrumentos. Na análise dos dados foi utilizado o modelo de regressão de Poisson, com variância robusta. Resultados A amostra foi composta por 71 profissionais, que atuaram no atendimento à pacientes suspeitos ou com diagnóstico confirmado de COVID-19. O desfecho médio/alto nível de estresse foi prevalente em 42,2% dos profissionais, com maior predominância entre enfermeiros (65,0%), que exercem suas atividades no período diarista/diurno (55,2%) e que atuam há mais de oito anos em cuidados paliativos (45,1%). Apenas as variáveis "cargo" e "morar sozinho" apresentaram associação significativa ao estresse médio/alto. Conclusão Diante dos resultados é importante que as instituições busquem medidas por meio de intervenções psicológicas e ocupacionais que possam reduzir os impactos mentais gerados pela atuação durante a COVID-19. Sugere-se maior estresse entre os enfermeiros, pois se envolvem em questões assistenciais e burocráticas, o que aumenta sua responsabilidade perante a equipe, e aos profissionais que residem sozinhos devido aos impactos gerados pelo isolamento e falta de apoio familiar próximo.

Resumen Objetivo Identificar la prevalencia del estrés laboral de los profesionales de enfermería que actúan en cuidados paliativos, durante la pandemia del SARS-CoV-2 y factores sociodemográficos y laborales asociados. Métodos Se trata de un estudio transversal, de enfoque cuantitativo, realizado en una unidad de atención a pacientes en cuidados paliativos oncológicos exclusivos, de un hospital oncológico público de referencia nacional. La recopilación de datos fue realizada entre los meses de abril y mayo de 2020, mediante la utilización de dos instrumentos. En el análisis de los datos se utilizó el modelo de regresión de Poisson, con varianza robusta. Resultados La muestra estuvo compuesta por 71 profesionales que actuaban en la atención a pacientes con sospecha o diagnóstico confirmado de COVID-19. El resultado de nivel de estrés medio/alto fue prevalente en el 42,2 % de los profesionales, con una mayor predominancia entre enfermeros (65,0 %), que ejercen sus actividades en el período diurno (55,2 %) y que actúan hace más de ocho años en cuidados paliativos (45,1 %). Solamente las variables "cargo" y "vivir solo" presentaron una asociación significativa con el estrés medio/alto. Conclusión Ante los resultados obtenidos, es importante que las instituciones busquen medidas a través de intervenciones psicológicas y laborales para reducir los impactos mentales generados por el trabajo durante la COVID-19. Se sugiere que existe mayor estrés entre los enfermeros, ya que están involucrados en cuestiones asistenciales y burocráticas, lo que aumenta su responsabilidad ante el equipo, y los profesionales que viven solos debido a los impactos generados por el aislamiento y la falta de apoyo familiar cercano.

Abstract Objective To identify the prevalence of occupational stress among nursing professionals working in palliative care during the SARS-CoV-2 pandemic, and associated sociodemographic and occupational factors. Methods This was a cross-sectional study with a quantitative approach, conducted in an exclusive oncologic palliative care unit of a public oncology hospital of national reference. Data collection was performed between April and May of 2020, using two instruments. The Poisson regression model with robust variance was used for data analysis. Results The sample was composed of 71 professionals, working with patients suspected of or with a confirmed diagnosis of COVID-19. The medium/high level of stress outcome was prevalent in 42.2% of professionals, with higher prevalence among nurses (65.0%), who worked during the day shift (55.2%) and who had worked for more than eight years in palliative care (45.1%). Only the variables "position" and "living alone" showed a significant association with medium/high stress. Conclusion According the results, institutions must develop psychological and occupational interventions that can reduce the mental impact generated by nursing work during COVID-19. Increased stress was found among nurses, as they are involved in care and bureaucratic issues, which adds to their responsibility to the team, and among professionals who lived alone, due to impact generated by isolation and lack of close family support.

Aspecto psicossocial do ambiente de trabalho de profissionais de enfermagem segundo o modelo demanda-controle / Psychosocial aspect of nursing personnel's work environment according to the demand-control model / Aspecto psicosocial del ambiente de trabajo del personal de enfermería según el modelo demanda control

Objetivo: avaliar o aspecto psicossocial do ambiente de trabalho de profissionais de enfermagem de um hospital universitário. Método: estudo transversal, exploratório e quantitativo realizado com 124 profissionais de enfermagem de um hospital universitário do interior de Minas Gerais, A coleta de dados foi realizada entre os meses de julho e setembro de 2018 e utilizouse a Job Stress Scale (JSS). O presente estudo foi aprovado pelo CEP/UFTM. Resultados: os profissionais foram alocados nos quadrantes do modelo Demanda-Controle e identificou-se a seguinte prevalência: 30,6% na situação de alta exigência; 28,2% na de baixa exigência; 21,8% de trabalho ativo e 19,4% na situação de trabalho passivo. Conclusão: a avaliação do aspecto psicossocial do ambiente de trabalho evidenciou maiores taxas de indivíduos em situação de trabalho de alta exigência entre profissionais de enfermagem atuantes nas enfermarias (41,9%) e no setor de bloco cirúrgico (33,3%).

Objective: to evaluate the psychosocial aspect of the work environment of nursing personnel at a university hospital. Method: in this exploratory, quantitative, cross-sectional study of 124 nursing professionals at a university hospital in Minas Gerais state, data were collected between July and September 2018. The Job Stress Scale (JSS) was used. The study was approved by the research ethics committee of the Universidade Federal do Triângulo Mineiro. Results: participants were allocated to quadrants of the Demand-Control model, and the following prevalences were identified: 30.6% in high-stress situations; 28.2% in lowstress; 21.8% in active work; and 19.4% in passive work. Conclusion: assessment of the psychosocial aspect of the work environment found higher rates of individuals in high-stress jobs among nursing personnel on the wards (41.9%) and in the surgical sector (33.3%).

Objetivo: evaluar el aspecto psicosocial del entorno laboral del personal de enfermería de un hospital universitario. Método: en este estudio exploratorio, cuantitativo y transversal de 124 profesionales de enfermería de un hospital universitario del estado de Minas Gerais, se recolectaron datos entre julio y septiembre de 2018. Se utilizó la Job Stress Scale (JSS). El estudio fue aprobado por el comité de ética en investigación de la Universidade Federal do Triângulo Mineiro. Resultados: los participantes fueron asignados a cuadrantes del modelo Demanda-Control, y se identificaron las siguientes prevalencias: 30,6% en situaciones de alto estrés; 28,2% en bajo estrés; 21,8% en trabajo activo; y el 19,4% en trabajo pasivo. Conclusión: la evaluación del aspecto psicosocial del ambiente de trabajo encontró tasas más altas de individuos en trabajos de alto estrés entre el personal de enfermería en las salas (41,9%) y en el sector quirúrgico (33,3%).

Investigation of mental health among hospital workers in the COVID-19 pandemic: a cross-sectional study

ABSTRACT BACKGROUND: The rapid spread of the COVID-19 epidemic has led to extraordinary measures taken worldwide, and has led to serious psychological disorders. Healthcare professionals face greater severity of stress burden, due both to their direct contact with patients with the virus and to the isolation dimension of this outbreak. OBJECTIVE: To examine psychiatric disorders such as anxiety, depression and sleep disorders among healthcare professionals working in an emergency department and a COVID-19 clinic. DESIGN AND SETTING: Cross-sectional study including healthcare professionals in the emergency department and other units serving patients with COVID-19, of a training and research hospital in Turkey. METHODS: 210 volunteers, including 105 healthcare professionals in the emergency department and 105 healthcare professionals working in other departments rendering services for COVID-19 patients, were included in this study. A sociodemographic data form and the Hospital Anxiety Depression Scale (HAD), Pittsburg Sleep Quality Index (PSQI), World Health Organization Quality of Life scale (WHOQOL-BREF-TR) and Religious Orientation Scale were applied to the volunteers. RESULTS: The perceived stress levels and PSQI subscores were found to be significantly higher among the volunteers working in the emergency department than among those in other departments. The risk of development of anxiety among women was 16.6 times higher than among men. CONCLUSIONS: Healthcare professionals on the frontline need systematic regular psychosocial support mechanisms. Anxiety due to fear of infecting family members can be prevented through precautions such as isolation. However, it should be remembered that loneliness and feelings of missing family members consequent to isolation may increase the risk of depression.

Síndrome de burnout e engajamento em profissionais de saúde: um estudo transversal / Burnout syndrome and engagement among critical care providers: a cross-sectional study

RESUMO Objetivo: Avaliar a frequência de síndrome de burnout grave em profissionais de terapia intensiva e correlacioná-la com o engajamento com o trabalho. Métodos: Foi distribuído um questionário autoaplicável que incluía o Inventário de Burnout de Maslach, a Escala de Depressão Ansiedade e Estresse e o questionário Gallup. Todas as análises foram estratificadas por local de trabalho (unidade de terapia intensiva ou unidade semi-intensiva) e por grupo profissional (enfermeiros versus médicos versus fisioterapeutas). Resultados: Entre fevereiro de 2017 e junho de 2017, 206 dos 325 profissionais convidados (63,4%) responderam aos questionários. Destes, 55 eram médicos (26,7%), 88 eram fisioterapeutas (42,7%) e 63 eram enfermeiros (30,6%). A frequência de burnout grave foi de 34,3% (27,9 - 41,4%), e não se identificaram diferenças entre os grupos profissionais ou locais de trabalho. A frequência de casos graves ou muito graves de depressão, ansiedade ou estresse foi de 12,9%, 11,4% e 10,5%, respectivamente. O escore mediano (intervalo interquartil) observado pelo questionário Gallup foi 41 (34 - 48), e não se observaram diferenças entre os grupos profissionais ou locais de trabalho. Houve correlação negativa entre burnout e engajamento com o trabalho (r = -0,148; p = 0,035). Conclusão: A frequência de burnout grave foi elevada entre os profissionais de saúde que trabalham na unidade de terapia intensiva e na unidade semi-intensiva. Existe uma correlação negativa entre burnout e engajamento com o trabalho.

ABSTRACT Objective: To evaluate the frequency of severe burnout syndrome among critical care providers and to correlate it with work engagement. Methods: A self-administered survey including the Maslach Burnout Inventory, Depression Anxiety and Stress Scales, and Gallup questionnaire was distributed. All analyses were stratified by setting (intensive care unit or step-down unit) and by professional group (nurses versus physicians versus physiotherapists). Results: Between February 2017 and June 2017, 206 out of 325 invited professionals (63.4%) answered the questionnaires. Of these, 55 were physicians (26.7%), 88 were physiotherapists (42.7%) and 63 were nurses (30.6%). The frequency of severe burnout was 34.3% (27.9 - 41.4%), and no difference was found between professional groups or settings. The frequency of severe or very severe cases of depression, anxiety or stress was 12.9%, 11.4% and 10.5%, respectively. The median (interquartile range) score observed on the Gallup questionnaire was 41 (34 - 48), and no differences were found between professional groups or settings. There was a negative correlation between burnout and work engagement (r = -0.148; p = 0.035). Conclusion: There is a high frequency of severe burnout among critical care providers working in the intensive care unit and step-down unit. There was a negative correlation between burnout and work engagement.

Associação da empatia e do estresse ocupacional com o burnout em profissionais da atenção primária à saúde / Association of empathy and occupational stress with burnout among primary health care professionals

Resumo Há evidências de que a Síndrome de Burnout afeta profissionais da atenção primária à saúde (APS). Objetivou-se investigar a associação da empatia e do estresse ocupacional com o Burnout de profissionais da APS. 348 trabalhadores responderam a versões online de escalas de estresse ocupacional, empatia e Burnout. As dimensões de empatia preocupação empática e tomada de perspectiva correlacionaram-se negativamente com a síndrome (p<.01), enquanto angústia pessoal demonstrou relação positiva (p<.01). As dimensões de estresse ocupacional recompensa e esforço apresentaram maior peso nos modelos das subescalas de Burnout ilusão pelo trabalho e desgaste psíquico (p<.001), respectivamente, enquanto a preocupação empática e angústia pessoal demonstraram os maiores pesos para a explicação de indolência e culpa (p<.001). Recompensa foi o preditor significativo de Perfil 1 (p=.008), forma menos grave da síndrome, enquanto angústia pessoal (p=.028) e esforço (p=.012) demonstraram o mesmo peso no modelo para Perfil 2, nível mais severo de Burnout. Os resultados sugerem intervenções que enfoquem tanto estressores do trabalho quanto a empatia dos profissionais.

Abstract There are indications that burnout syndrome affects primary health care (PHC) professionals. The scope of this study was to investigate the association of empathy and occupational stress with the burnout of PHC professionals. A total of 348 workers filled out an an online assessment including occupational stress, empathy, and burnout scales. The empathetic-concern and perspective-taking empathy dimensions were negatively correlated with burnout (p<.01), while personal anguish was positively related to it (p<.01). The reward and effort occupational stress dimensions revealed greater weight in explaining the job disillusion and psychic exhaustion burnout subscales (p<.001), respectively, while empathetic concern and personal anguish revealed the greatest weight for the explanation of indolence and guilt (p<.001). Reward was the significant predictor of Profile 1 (p=.008), the less severe form of the syndrome, while personal anguish (p=.028) and effort (p=.012) revealed the same weight in the model for Profile 2, namely the most severe level of burnout. The results suggest interventions that focus on both work stressors and the empathy of the professionals involved.

Estrés en trabajadores contratados por una Organización de la Sociedad Civil (OSC) Internacional / Stress in employees hired by an international Civil Society Organization (CSO)

Las Organizaciones de la Sociedad Civil se han encargado de complementar o suplir la función del Estado en la atención de problemáticas cuyo origen es precisamente las necesidades de la propia sociedad. Es conocido que los trabajadores humanitarios están expuestos a situaciones nocivas, una amplia variedad de factores determinantes de estrés que afectan su salud, resultado de la labor que prestan. El propósito es estudiar la presencia de estrés en trabajadores de una Organización de la Sociedad Civil (OSC), dedicada a hacer Casa de Emergencia en caso de desastres. Estudio Transversal y descriptivo. Muestra convencional de 25 trabajadores, que corresponde al 95% del total. Resultados: El 66% eran mujeres y 33% hombres, la edad promedio fue de 28 años, escolaridad de licenciatura 62%, 92% eran solteros. La prevalencia de estrés fue de 54%, se relacionó de manera marginal con el ET (Exigencia Intelectual o de Trabajo); con el 59% de casos y con el AS, (Apoyo Social) pues el 75% de estresados reportó bajo apoyo social de sus superiores y pares. Conclusiones: La presencia de estrés es mucho más alta de lo esperado Incluso las OSC precisan de una estructura administrativa tradicional después de un tiempo, que permita seguir cumpliendo con su labor social(AU)

Civil society organizations (CSO) complement or supplement the role of the State in responding to societal needs, often in the aftermath of a natural disaster. There is evidence that humanitarian workers are exposed to harmful work-related situations, including various determinants of stress, that can ultimately affect their health. We studied the presence of stress in workers of a disaster response CSO that addressed medical emergencies. This was a cross-sectional descriptive study of 25 workers (95% of the total workforce at this CSO). Results: 66% were women and 33% men; average age was 28 years, 62% had completed college, and 92% were single. The prevalence of stress was 54%, marginally associated with the intellectual demands of the job (59%) and with social support services (with 75% of stressed participants reporting low levels of social support from their superiors and peers). Conclusions: The presence of stress is much higher than expected. Even CSOs need a traditional administrative structure after a while, to allow them to continue fulfilling their social work(AU)